Privacy Policy

Commitment

Reach Medical Systems Pvt Ltd is committed to protecting the privacy of all customers, partners, and stakeholders. We handle personal and business information with integrity, transparency, and compliance.

Information We Collect

Contact details (name, phone number, email, address)
Order and delivery information (product purchased, billing, shipping details)
Institutional data required for procurement and compliance

How We Use Information

To process and deliver orders efficiently
To provide customer support and service updates
To comply with healthcare regulations and contractual obligations
To improve operational efficiency and ensure sustainable business practices

Data Protection

Information is stored securely and accessed only by authorized personnel
We do not sell, trade, or share customer data with third parties for marketing purposes
Data is retained only as long as necessary for legal, regulatory, and operational requirements

Customer Rights

Customers may request access, correction, or deletion of their personal information
Privacy-related queries can be directed to our customer support team

Scope

This policy applies exclusively to sales and distribution activities within Andhra Pradesh and Telangana.